![]() ![]() Of course, if you didn't jump the reconfigure hoops when it all changed, you may have some problems.Ĭall the DHS help line for further assistance. Then, go back to the ttp site and use "login" (not new account) to get to your stuff. ![]() At least, that will tell you if your info is good. I just tried getting in and had no problem (did have to enter a texted code, which is how I chose to do secondary authorization).Īs a test, try your email/password combo to sign in at. As part of that process you should've received a personal key (four sets of four random characters, each set separated by a hyphen) to get you in if you're having trouble. Select “Continue” to go back to the Trusted Traveler Programs websiteīack in 2017, they changed their server situation such that you had to reconfigure your account (including secondary authorization preference) to continue gaining access. You should now see a page that looks like this: Wait for an email confirmation and follow the instructions in the emailĬontinue with the account creation process as described here: If you are a returning user, select “LOG IN” on the upper right hand corner.Įnter your email address: this is your new username going forward If you are a new user, select “Get Started” in the middle of the page. No credit card or payment will be required. If you have trouble with your PASSID, please contact CBP directly. You will be able to link this new account with your old GOES account by providing your PASSID. ![]() You will no longer be able to use your GOES User ID and password to sign in. ![]()
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